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Softenerparts.com was established in 1999 and operates using multiple internet URL ( i.e. Softnerparts.com, Softenerparts.info, etc ).
Our mission is to provide the parts and knowledge needed to help you repair and maintain your own water system.
As most repairs are fairly simple ( once you know what to fix ), you can save a lot of money by repairing or rebuilding your own water system.
Complete replacement and expensive service calls are not needed, if you are not afraid to work on your own system.
You will find the most common repairs explained on our Do It Yourself Repair page ( and free video guides ). We also sell hard copies of the most popular Service Manuals and manufacturer's training Videos.
We offer free email assistance with any water related problem ( and after sale phone support ).
We look forward to helping you solve your water treatment problem and saving you a lot of money in the process.
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The People Who
Make It Happen For You
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Andrew Cross, owner & webmaster for
Softenerparts.com, has been helping people solve their water problems
since 1989. With over 20 years of sales and service experience as former
President of Water Treatment Company, Inc., he has the knowledge needed
to help you with your water related questions. And is more than willing to answer any emailed question. |
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Our Support Team
Denise Cross, Vice President and Key Advisor
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Kate, in charge of Customer Service
Brian, and Chris in order
processing.
Geoff, Jennifer, Jeff, and Mark in assembly and shipping.
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And the nice people at U.P.S. and the U.S. Postal Service who
get your order from point A to point B ( most of the time ).
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Why people like you choose Softenerparts.com
- 90 day money back - Or exchange on any product.
- Only a 15 % restocking fee + shipping and handling cost if return is your mistake ( no restocking fee if the mistake is ours or you make a new "replacement" order with us, because you ended up needing a different part or an upgrade of your valve from us ).
- 1 year warranty on non-electrical parts ( some items have longer warranties ).
- Most items shipped within 24 hours of your order
receipt.
- Warranties and replacements are handled through us,
not the manufacturer ( though many parts can be warranted through a network
of dealers handling Fleck or Autotrol Valves ).
- Highly trained staff of water conditioner experts
always available to answer any questions.
- Large and innovative inventory including older and
"hard to find" items.
- Over 10,000 Fleck and Autotrol softener parts in stock.
- Over 50 combined years of experience treating water problems.
- Part of proceeds of all sales are donated to
charity.
Softenerparts.com is a 100% web based retailer, this means
extremely low overhead - raw savings - we pass to you, our valued customer. We
feel it is important that you know, we're not "part time", a
"short term project", or "virtual experiment". We are
professionals, dedicated to the success and operation of this business with
several branch warehouses in the United States. With decades of experience
treating real world water problems, we know your products inside and out. Softenerparts.com was created in 1999 and is here to stay.
All copyrights are reserved by Softenerparts.com. No portion of the website may be copied without express written permission from Andrew G. Cross.
E-mail ( support@softenerparts.com ) us today
with your questions, we're committed to using our knowledge and years of
experience to give the best customer service possible. While you're browsing
around our web site, bookmark us , and check back often for sales and specials.
New items are added almost daily, so we look forward to seeing you soon.
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